Return & Cancellations
Yes. You can cancel your order within 24 hours of placing it or before it has been processed for shipping. Once your order has been dispatched, cancellations are no longer possible. To request a cancellation, please contact our customer support team with your order number.
We accept returns for items that are damaged, defective, or incorrect upon delivery. Return requests must be made within 7 days of receiving your order. Items must be unused, in their original packaging, and include all tags and accessories.
To request a return or exchange, contact our support team with your order number and clear photos of the item (if applicable). Once your request is reviewed and approved, we will provide instructions for the return or exchange process.
After we receive and inspect your returned item, approved refunds will be processed to your original payment method. Processing times may vary depending on your bank or payment provider. Shipping charges are non-refundable unless the return is due to our error.
After your returned item is received and inspected, approved returns are typically processed within 5–7 business days. You will be notified once your refund or exchange has been completed.